Refund policy

WARRANTY RETURNS, REFUNDS, EXCHANGES

To the extent permitted by law, no refunds will be provided for any products purchased over the website if you simply change your mind.

Once goods are purchased they are unable to be cancelled unless in accordance with these terms and conditons. No refunds will be provided for cancelled orders once payment has been made.

To the extent permitted by law, any condition, warranty or statutory guarantee which would otherwise be implied or imposed into these terms and conditions is hereby excluded. Where legislation implies or imposes any condition, warranty or guarantee, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition, warranty or guarantee, that condition, warranty or guarantee will be deemed included but our liability will be limited for a breach of that condition, warranty or guarantee to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, or (ii) the payment of the cost of replacing the goods or of acquiring equivalent goods.

In cases where a faulty item was received a pre-paid shipping label can be emailed to cover the return costs on the faulty item. Faulty items may be returned outside of the regular returns time frame, providing the item is still under warranty.

We aim to have your return processed within 48 hours of receiving the item; however some faults must be approved by the manufacturer before a refund or replacement can be issued. This process usually takes around 2-4 weeks.

All refunds can only be issued via a gift card or via the same form as the original payment.

RETURNS & EXCHANGES